Dealership Compliance
Training Course:
Equal Credit Opportunity Act:
Fair Credit Compliance
Federal Advised Staff Training
Overview:
On March 21, 2013. the Consumer Financial Protection Bureau ("CFPB") issued a fair lending guidance
bulletin to indirect auto finance sources (which the CFPB refers to as indirect auto lenders) stating
"that certain lenders that offer auto loans through dealerships are responsible for unlawful, discriminatory
pricing" and that lender policies "that allow auto dealers to mark up lender established buy rates and that
compensate dealers [for originating credit contracts] in the form of dealer [participation]" create a "significant
risk" of fair lending violations.
Length:
Who Should View:
- Entire service sales department (At least annually)
- All Newly-hired staff (Within 30 days of hiring)
Training Course Content
- Enforcement responsibilities of Consumer Financial Protection Bureau(CFPB)
- Enforcement responsibilities of Federal Trade Commission (FTC)
- Prohibited practices
- The Equal Credit Opportunity Act -- Regulation B
- NADA Dealer Participation Certification Form
- Rules for taking credit applications
- Notifications
- Record retention
Knowledge Quiz:
- Yes - Follows immediately after viewing the training video
- Results immediately displayed and stored in Dealership Report Center
Required Dealership Policy
- No